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Exceeding customer expectations : what Enterprise, America's #1 car rental company, can teach us about creating lifetime customers /

By: Contributor(s): Material type: TextPublication details: New York : Currency Doubleday, c2007.Edition: 1st edDescription: xviii, 233 p. ; 22 cmISBN:
  • 0385518323 (alk. paper)
  • 9780385518321 (alk. paper)
Subject(s): DDC classification:
  • 658.8/12 22
LOC classification:
  • HF 5415.5 .K38 2007
Online resources:
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Books Murang'a University of Technology Library General stacks HF 5415.5 .K38 2007 (Browse shelf(Opens below)) Available 013659

Includes index.

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