Your search returned 9 results.

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Operations strategies for competitive advantage : text and cases / by

Etienne-Hamilton, E. C. (Eisenhower C.)

Series: The Dryden Press series in management science and quantitative methods

Edition: 1st ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Fort Worth : Dryden Press, c1994

Availability: Items available for loan: Murang'a University of Technology Library (1)Call number: TS155 .E79 1994.

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Customer service : career success through customer Loyalty / by

Timm, Paul R

Edition: 4th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Upper Saddle River, N.J. : Pearson Education Ltd., 2007

Availability: Items available for loan: Murang'a University of Technology Library (3)Call number: HF 5415.5 .T52 2007, ...

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Customer behavior : consumer behavior & beyond / by

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Fort Worth, TX : Dryden Press, 1999

Availability: Items available for loan: Murang'a University of Technology Library (1)Call number: HF5415.32 .S54 1999.

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Customer-responsive management : the flexible advantage / by

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Cambridge, MA : Blackwell Publishers, 1996

Availability: Items available for loan: Murang'a University of Technology Library (1)Call number: HF 5415.5 .D38 1996.

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Customer service : career success through customer satisfaction / by

Timm, Paul R

Edition: 3rd ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2005

Availability: Items available for loan: Murang'a University of Technology Library (1)Call number: HF 5415.5 .T51 2005.

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Food quality and consumer value : delivering food that satisfies / by

Schröder, Monika J. A, 1952-

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Berlin ; New York : Springer, c2003

Online resources:

Availability: Items available for loan: Murang'a University of Technology Library (1)Call number: TX353 .S345 2003.

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Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system / by

Series: The University of Michigan Business School management series

Edition: 1st ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: San Francisco : Jossey-Bass, c2000

Online resources:

Availability: Items available for loan: Murang'a University of Technology Library (1)Call number: HF5415.335 .J64 2000.

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Strategies for the new health care marketplace : managing the convergence of consumerism and technology / by

Series: The Jossey-Bass health series

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: San Francisco : Jossey-Bass, c2001

Online resources:

Availability: Items available for loan: Murang'a University of Technology Library (1)Call number: RA 427 .C56 2001.

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Customer service and customer behaviour /

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Canada McGraw hill 2014

Availability: Items available for loan: Murang'a University of Technology Library (1)Call number: HF 5415.32 .C87 2014.

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Your search returned 9 results.